Agentic AI Reshapes Business Decision-Making: n8n, Telekom Lead the Way
A new approach to business is emerging, dubbed the 'agentic enterprise'. It discards traditional constraints and embraces AI to reshape decision-making and operations. This shift is exemplified by companies like n8n, Telekom, and a logistics firm that have started to fundamentally revise their business models using Agentic AI.
In an agentic enterprise, power lies in navigating systems, interpreting signals, and collaborating with machines. This is a departure from traditional power structures based on title or task management. Agentic AI doesn't simply automate existing processes; it questions their purpose, proposes alternatives, and rewires decision-making. It can simulate real-time impacts and co-design services based on behavioral signals, as seen in an AI-native government scenario.
To innovate with Agentic AI, businesses can start by auditing their decisions, piloting human + agent workflows, and creating an 'AI from scratch' blueprint for their business. Leadership in this context involves asking the right questions, trusting, and iterating, rather than having all the answers and controlling every aspect. This approach enables faster, better decisions based on data and aligned with key performance indicators. It also allows businesses to think from the future, not just about it, unlocking new ways of creating value and redesigning the operating model.
The shift towards agentic enterprises is gaining traction, with companies like n8n, Telekom, and others leading the way. By embracing Agentic AI, businesses can transform their decision-making processes, improve real-time decision-making, and unlock new value creation opportunities. This approach encourages a future-forward mindset, challenging businesses to ask what they would build if starting today from five years in the future.
