Discussing Gambling with ScoreConnect CEO, Antonio Ruggeri
In the swiftly evolving Latin American sports betting market, operators require tools as agile as the market itself. Enter scoreconnect, revolutionizing communication with AI-driven messaging on favorite platforms like Telegram and WhatsApp. In this exclusive chat with Talk Gambling, we delve into how scoreconnect empowers brands to intensify player engagement, retention, and revenue with intelligent, real-time interaction.
How does scoreconnect's AI-powered automation cater to the dynamic nature of sportsbooks and operators in Latin America?
scoreconnect is engineered to spark real-time engagement, zeroing in on where players actually spend their virtual time - platforms like Telegram and WhatsApp. Our AI magic automates the entire communication flow, from behavior-driven messages to dynamic promotional pushes. With LatAm's lightning-fast market movements and constantly shifting user behavior, operators benefit from immediate access to players, interacting via messaging that's personal and contextually relevant. It's not merely about speed, but about ensuring each message resonates, boosting engagement, driving retention, and maximizing revenue.
How does scoreconnect's AI tailor messaging or promotional content to individual player behaviors or preferences?
Personalization should feel effortless and authentic to players. That's where scoreconnect's AI comes in. It leverages real-time data, tracking everything from bets placed to periods of inactivity. This information, processed swiftly behind the scenes, automates message content, timing, and delivery channel adjustments. No need for manual segmentation or delayed campaigns. Players receive targeted offers and content based on their actions, seamlessly integrated within their trusted platforms, minus the friction and delays.
What factors made TriunfoBet, Juega en Linea, and Aposta 1 a favorable fit for scoreconnect's platform?
We seek partners who prioritize real-time communication as a growth strategy, rather than a secondary concern. These partners, like TriunfoBet, Juega en Linea, and Aposta 1, recognized from day one that player engagement must occur where players already gather. They weren't searching for a mere CRM expansion. Instead, they yearned for a platform to energize interaction, deliver personalized offers, and provide instant responses at scale. Their shared emphasis on speed, focus, and operational excellence made them the perfect partners for scoreconnect.
Scoreconnect's focus in a rapidly changing iGaming market: Standing out among competition.
We keep it straightforward. Most platforms concentrate on constructing bigger flows or adding more layers of complexity. scoreconnect focuses on bridging the gap between operators and players, delivering their messages instantly and intelligently, right where the players reside - Telegram and WhatsApp. We don't ask players to adapt to unfamiliar apps or routines. Instead, we meet them where they are, with data-driven and personalized communication. We aim to stand out by delivering outstanding results, not just a plethora of features.
Future of AI and messaging in iGaming and sportsbooks: A two-to-three-year outlook.
Conversational AI will become the driving force behind the next generation of sports betting, transforming the way markets are created and bets are placed in real-time. Additionally, messaging will emerge as the crucial battleground for player retention. Players crave immediate interaction, relevant offers, and personalized experiences. AI will evolve from being a desirable extra to an essential component, enabling operators to predict behavior, adapt messaging on the fly, and automate retention tasks without overwhelming internal teams. scoreconnect is already designed with this future in mind, prepared to help brands dominate player engagement.
scoreconnect's vision for the next five years: Expansion and technology adoption.
Our objective is clear: to make scoreconnect the universal standard for instant, personalized communication between operators and players across all major markets, not only in LatAm but globally. In five years, and sooner, I envision scoreconnect driving engagement beyond gaming, into any industry where real-time, trusted communication can foster growth. The tools we're constructing, such as real-time data orchestration, AI-driven personalization, instant messaging automation, are designed to scale far beyond iGaming. However, the principle remains the same: communication must feel natural, relevant, and immediate - irrespective of the market or industry.
- Leveraging artificial-intelligence technology, scoreconnect revolutionizes communication for online gaming operators in Latin America, offering AI-driven messaging on popular platforms like Telegram and WhatsApp.
- With scoreconnect, messages and promotional content are tailored to individual player behaviors or preferences, automating message content, timing, and delivery channel adjustments based on real-time data.
- Scoreconnect has partnered with successful sportsbooks like TriunfoBet, Juega en Linea, and Aposta 1, who prioritize real-time communication as a growth strategy and seek a platform to energize interaction and provide instant responses at scale.
- In a rapidly changing iGaming market, scoreconnect focuses on bridging the gap between operators and players, delivering their messages instantly and intelligently, right where the players reside - Telegram and WhatsApp.
- The future of AI and messaging in iGaming and sportsbooks shows conversational AI becoming the driving force behind real-time market creation and bet placement, while messaging emerges as the crucial battleground for player retention.
- Scoreconnect's vision for the next five years is to expand beyond Latin America to become the universal standard for instant, personalized communication between operators and players across all major markets, and adopt technology to scale far beyond the iGaming industry.
