Outdoors facility in Ocean City upgrades security surveillance by implementing VIVOTEK VORTEX solutions
Sun Outdoors Ocean City, a popular campground located in Maryland, has addressed its security and operational challenges by deploying VIVOTEK's VORTEX Cloud Surveillance Platform. This innovative solution, which is easy to set up on existing Wi-Fi networks, cost-effective, and provides real-time monitoring and AI-driven insights, has proven to be a game-changer for the campground.
The campground, which boasts over 300 private campsites, had been facing persistent issues with vandalism, occasional theft, insufficient staff during peak season, and frequent false alarms from its previous security systems. These challenges were compounded by the lack of IT experts to handle the complex security systems and the need to manage wide and private areas.
However, the arrival of VORTEX has brought about significant improvements. The system was set up quickly using Sun Outdoors' existing Wi-Fi network, offering immediate security improvements without the need for complex infrastructure changes.
One of the key features of VORTEX is its AI-powered detection and reduced false alarms. This focus on real threats has resulted in a reduction of vandalism by over 80%. The system's instant event search capabilities also allow staff to quickly locate specific events or individuals, enhancing response times to incidents.
Another valuable feature is the network speakers, which provide immediate deterrents for disruptive guests in shared spaces, effectively managing crowds and preventing unsafe behavior. This feature has been instrumental in improving the guest experience at Sun Outdoors Ocean City.
VORTEX also offers real-time remote monitoring with alerts for suspicious activities or perimeter breaches, giving management immediate visibility and control over the campground’s security. This feature has been particularly useful in reducing false alarms, a problem that the campground had faced previously.
The partnership between Sun Outdoors Ocean City, Maloney Telecom, and VIVOTEK has resulted in a turnkey, low-cost, and scalable security solution. This solution has provided Sun Outdoors with real-time visibility, significant cost savings, and a more efficient operational environment.
Jeremy Maloney, President of Maloney Telecom, and Carrie Coster, General Manager at Sun Outdoors Ocean City, have both endorsed VORTEX. Jeremy Maloney stated that VORTEX delivers cost savings, accountability, and peace of mind, while Carrie Coster noted that it made a difference instantly for guests, staff, and everyone at Sun Outdoors.
In summary, Sun Outdoors Ocean City's alliance with Maloney Telecom and VIVOTEK has provided a solution that directly tackles their challenges without expanding manpower or infrastructure investment. The VORTEX Cloud Surveillance Platform is a testament to how technology can be leveraged to enhance security and operational efficiency while being budget-friendly and requiring no additional human resources or expensive hardware installations.
The VORTEX Cloud Surveillance Platform, deployed by Sun Outdoors Ocean City in partnership with Maloney Telecom and VIVOTEK, has revolutionized the campground's security system, utilizing technology to combat persistent issues such as vandalism, theft, and false alarms. This cost-effective solution, relying on AI-driven insights, significantly reduces vandalism by over 80%, enhances response times to incidents, and provides instant deterrents for disruptive guests.
