Product Content Manager at Senior Level
HubSpot, an AI-powered customer platform that connects marketing, sales, and service, is seeking a Senior Programs Manager to lead the transformation and scaling of product content management processes and infrastructure. Based in Cambridge, MA with offices around the world, HubSpot values a culture grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART.
The role, suitable for remote US operations, is designed for a systems thinker and program leader who can transform HubSpot's product content management and scale its operations. The Senior Programs Manager will be responsible for owning the transformation and scaling of product content management processes and infrastructure, ensuring content development aligns with business and customer needs.
Qualifications
The ideal candidate will have extensive program management experience (at least 4-7 years), a strong business operations or analytics background, and a proven track record in leading and scaling complex, cross-functional programs that impact product and content management. Strong analytical skills, excellent communication skills, and experience in structured environments with sales or product teams are essential. Demonstrated ability to coach, motivate, and lead teams while managing large programs or initiatives to achieve business impact is also required.
Responsibilities
The Senior Programs Manager will develop and execute a roadmap for product-related content programs, including training, certification, and adoption strategies. They will apply agile, data-driven methodologies to optimize program design, content creation, and delivery processes for scale and efficiency. The role also involves driving operational excellence through program and process optimization, leading market and customer research to identify content gaps and training needs, and fostering collaboration and promoting best practices across remote teams.
The Senior Programs Manager will own global content operations from asset governance to cross-functional delivery, running regular audits to maintain content quality, using data to drive content decisions, and owning how we track success.
Benefits and Compensation
HubSpot values transparency in its compensation practices, with the cash compensation range for this role being 118,500-189,600 USD annually. The benefits package includes a range of benefits and perks offered by HubSpot to help employees grow better.
HubSpot is committed to diversity and equal opportunity, and applicants from Germany, India, and Massachusetts can find specific pages about Career Diversity, equal opportunity policy, and accommodations for applicants with disabilities on the company's website. The company acknowledges the impact of confidence gap and impostor syndrome on candidates and encourages everyone to apply.
For more information about the Senior Programs Manager role at HubSpot, visit the company's career page.
The Senior Programs Manager role at HubSpot requires a candidate with a background in business operations or analytics, who can leverage technology to streamline and scale product content management processes. The Senior Programs Manager will be responsible for implementing data-driven methodologies in content creation and delivery processes.
In the role, the Senior Programs Manager will focus on driving operational excellence through program optimization, utilizing technology to enhance content quality and maintain a unified approach across remote teams.
