Used marketplaces: vendors losing out to deceptive practices
In the bustling world of online marketplaces, it's essential to be vigilant against potential threats, particularly phishing scams. Here's a guide to help you navigate these digital waters safely.
Firstly, it's crucial to avoid moving purchase or sales conversations to external platforms such as email, messenger, or other services. Communication should only take place through the platform to ensure security.
Scammers often lure sellers into a trap by sending a link or QR code via SMS, email, or messenger, redirecting them to a fake platform page, disguised as a secure payment page. Remember, never share personal or sensitive data, especially credit card or online banking details, on the platform or elsewhere.
If you find yourself on a phishing site, you'll likely be prompted to enter your account or credit card details, which you should never do. In such cases, freeze your account and cards immediately.
Before selling or buying on a platform, take the time to learn about the exact payment process and be aware of current fraud schemes. Consumer advocates warn that sellers should be cautious of unknown buyers, as they could be phishing scammers.
Victims of online fraud can seek guidance from the free Emergency Check Page of consumer centers. It's also essential to report fraudulent accounts to the respective platform operator and file a police report.
Scammers exploit sellers' trust and lack of knowledge about the platform's secure payment process. To minimise this risk, always stick to the platform's official payment options. After an incident, change your platform account password and enable two-factor authentication for login.
Lastly, keep an eye on account movements and contact your bank immediately if there are any unusual debits. By following these guidelines, you can ensure a safer and more enjoyable online selling experience.
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