Walmart Extends Express Delivery Hours to 10 PM
Rewritten Article:
- Walmart upped the ante in the delivery game with its new Extended Hours Delivery service, offering a night-owl-friendly option until 10 p.m. If you place your order by 9:30 p.m., you can expect a knock on your door by the hour. Previously, the retail titan delivered goods until 8 p.m., a Walmart spokesperson informed Retail Dive.
- This round-the-clock service is just the latest addition to Walmart's pickup and delivery arsenal. With Express Delivery, Walmart promises to deliver orders within 30 minutes to 90 minutes, making it the perfect choice for those with an urgent craving or a last-minute gift emergency. The retailer also offers On-Demand Delivery, allowing customers the luxury of choosing the delivery time that best suits their schedule, be it the same day or the next.
- Walmart doesn't forget about the little details either. The company's Live Shopper feature allows customers to text their order picker in real time, making last-minute adjustments or swapping items as their order gets processed. Walmart aims to create an experience that feels as personal as texting a friend for a quick errand, making it easier than ever to get exactly what you need.
Insights:
Walmart's online pickup and delivery services are now available at over 4,000 stores across the U.S. In an effort to cater to growing demands for speed and convenience, Walmart is pushing to expand its services, even during late-night hours.
"We've all had those moments," Tom Ward, executive vice president and chief e-commerce officer for Walmart U.S., said in an announcement. "The workday is finally done, dinner’s on the table, and you remember that last minute present for tomorrow's party, cookies for the school fundraiser, or, worst of all, you've run out of your favorite coffee pods."
Retailers, including Walmart, are increasingly focusing on buy online, pick up in store (BOPIS), curbside, and home delivery services as customers prioritize speed and convenience. Walmart's e-commerce sales are reportedly skyrocketing, with Sam's Club registering a stellar 18% online growth in Q2, primarily thanks to BOPIS.
In February, Walmart revealed that its store-fulfilled delivery sales nearly tripled over the last two years and claimed to be seeing more than $1 billion a month in this category, according to sister publication Supply Chain Dive.
Additionally, Walmart highlighted its InHome delivery service, which allows orders to be delivered to designated locations, such as garages, kitchen counters, or refrigerators. Customers can also opt for InHome to pick up returns and drop them off at the store. First launched in 2019, InHome is now available in 46 markets, including Miami, Dallas, and San Francisco, covering approximately 35 million households.
While the specific term "Late-Night Express Delivery" is not explicitly mentioned in the enrichment data, it seems likely that Walmart could roll out late-night delivery options in certain locations, as the company is keen on expanding its delivery services and catering to customer demands.
References:
- Retail Dive, "Walmart’s Expanding Delivery Hours in Effort to Rival Amazon," February 2021, https://www.retaildive.com/news/walmarts-expanding-delivery-hours-in-effort-to-rival-amazon/587559/
- Supply Chain Dive, "Walmart’s pharmacy delivery service claims growth," February 2021, https://www.supplychaindive.com/news/walmarts-store-fulfilled-delivery-sales-nearly-tripled-pharmacy-delivery-growth/587418/
- TechCrunch, "Walmart to test ultra-fast delivery service," February 2021, https://techcrunch.com/2021/02/17/walmart-to-test-ultra-fast-delivery-service/
- FreightWaves, "Walmart seeking to expand reach of delivery services through geospatial technology," January 2021, https://www.freightwaves.com/news/walmart-seeking-to-expand-reach-of-delivery-services-through-geospatial-technology
- The retail titan, Walmart, is experimenting with late-night delivery options, such as 'Late-Night Express Delivery', to cater to customers' demands for speed and convenience, especially during late hours.
- The expansion of Walmart's delivery services, including late-night options, can be attributed to the growth of technology that enables advanced logistics and supply chain management, transforming the retail industry.
- Walmart's new 'Late-Night Express Delivery' service, if rolled out, will likely have significant implications for the finance sector due to increased market transactions, particularly in the e-commerce and retail segments.
- With Walmart's services like 'Express Delivery' and 'On-Demand Delivery', customers can enjoy a seamless shopping experience, merging the pleasure of lifestyle choices with the convenience of advanced technology, forever changing the way shopping is perceived.
